Privacy Policy

one, Scope of Application

two, The personal information we collect

1. Proactively provided information:
   • When you register an account, Submit Consultation Form, When applying for samples or technical support, May collect your name, Company Name, Contact Information (telephone / email) , Technical Requirements Description, Purchase intention and other information used for business communication;
   • If you participate in online activities or download materials, May collect your IP address, browsing history, Download preferences, To optimize the service experience.
2. Automatically collected information:
   • with the help of Cookie, Technologies such as log files, Collect your device information (Like browser type, Device Model) , access time, Page browsing trajectory, Used for analyzing website traffic and optimizing functions (You can refuse through browser settings Cookie, But it may affect some interactive functions) .

three, Purpose of Information Use

• business processing: Reply to Consultation, Provide technical solutions, Arrange sample shipping and subsequent business cooperation;
• Service optimization: Analyze user behavior, Improve product introduction (As shown in the technical parameters, Case recommendation) ;
• security guarantee: Preventing network attacks, Identify abnormal access, Protect your account and transaction security;
• Compliance Notice: Sending you privacy policy updates, Necessary notifications such as product iteration (You can unsubscribe at any time) .

four, Sharing and Disclosure of Information

1. Shared Scope:
   • Share information only in the following situations, And require the recipient to comply with confidentiality obligations:
     • affiliated company: To unify service standards, Possible sharing of necessary information with affiliated companies within the group;
     • Service Provider: Entrusting a third party to handle data storage, Logistics delivery and other auxiliary services (Like Alibaba Cloud storage consulting records) ;
     • legal requirements: Should be handled by judicial authorities, Regulatory authorities require the provision of (We will notify you in advance, Unless otherwise specified by laws and regulations) .
2. Prohibited acts:
   Will not sell to third parties, Renting out your personal information, It will not be used for commercial marketing unrelated to laser engraving technology services.

five, Storage and retention of information

• storage period: Retain information according to business needs, The consultation records will be saved after the cooperation ends 3 year, Delete or anonymize after expiration;
• storage location: Mainly stored on servers within China, If it involves cross-border transmission, We will ensure security through legal means such as standard contract terms.

six, Safety precautions

• technical level: Using encrypted transmission (SSL) , Access Control Permission Management, Prevent information leakage;
• INSTITUTIONAL LEVEL: Employees are required to sign a confidentiality agreement, Regularly conduct data security training;
• emergency response: Establish an emergency plan for data security incidents, If a leak occurs, it will be 72 Notify you within hours.

seven, Your rights

• query: Obtain a copy of your personal information;
• correction: Modify errors or supplement missing information;
• delete: Apply for deletion of information within the scope permitted by law (If you cancel your account) ;
• Withdrawal of consent: Revoke authorization for information processing (Does not affect the behavior that has been processed before withdrawal) .

eighty percent, Protection of Minors

nine, Cookie policy

• We use Cookie Record your login status, Preferences, In order to provide personalized content;
• You can clear it through browser settings Cookie, But it may affect "Remember the account" Waiting for functional use.

ten, Update of Privacy Statement

eleven, Contact Information